MSC Cruises is a people-focused company, employing tens of thousands of people across the world. Nearly 80% work on board our ships.

Read our latest Sustainability report

Read also our previous reports

Health and Safety

Safety training for all crew is mandatory with additional more detailed training specific to each role.A team of fleet safety trainers from the shoreside Crisis Response Department are responsible for standardising, monitoring, assessing, and if necessary, correcting, the onboard safety activities.

Upon embarkation, and before the ship’s departure, all passengers must attend a safety drill.

Employee Welfare, Training and Development

The pandemic continued to affect the restart of operations throughout 2021 and created challenges for crew and crew operations. We provided support to the 16,729 crew members onboard in 2021 and those stuck at home, unable to work. 

Most initial training of onboard employees occurs at our dedicated crew training facilities around the world allowing training in simulated settings with the same equipment as found on our ships.

Diversity and Inclusion

Successful steps have led to increased diversity specifically in the Deck department through engaging new officers of diverse nationalities.

At present, 54% of our shoreside employees and 18% of onboard crew are female. Our expansion plan means we need to recruit tens of thousands of crew members and we will use this opportunity to improve gender equality across all areas of our operations. We have made a commitment to reach gender equality across our fleet over the next four years.


For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.
Discover our sustainability programme organised around four key pillars: Planet, People, Place and Procurement

Discover more